Policies, Terms & Conditions

Thank You for your Purchase

Thank you for your SHOPME purchase on the website www.RERC.ME/Shopme.  All products, goods and services are designed by Black Women within the LOLA Labor Of Love Academy Family along with partnering organizations that empower YOU to aspire to Self-Love ALWAYS.  We stand behind our products and your satisfaction with them is of the utmost importance.  Should you encounter any difficulties or are dissatisfied with any purchase, please, contact us at HeyLola@RERC.ME.  Also see and follow the instructions of our return policies as listed below.

Physical Product(s) Refund Policy

For a refund of physical product(s), the product must be returned within 7 calendar days of receipt of purchase. The product must be in the same condition that you received it and undamaged in any way. 

After receipt of your item, our team will inspect it.  Upon approval, your refund will be processed to the original payment method used during purchase.  

For credit card payments it may take up to 10 business days for the refund to show on your credit card statement.

If the product is damaged in any way, or if the return was initiated after 7 calendar days from date of purchase, it becomes ineligible and a refund will not be granted. 

Please submit additional questions or concerns to our customer support team at HeyLOLA@RERC.ME.

Digital/Downloadable Product(s) Refund Policy

Due to the nature of our digitally downloadable products, no refunds will be honored.  Should you experience difficulties during the download process please reach out to our Customer Support Team at HeyLOLA@RERC.ME for further assistance.  

Sister-Coach Services Refund Policy

Understand that all Book Writing Services and Programs are non-refundable.   By not having the option of a refund, you are absolutely taking full control and making strides toward living a successful, fulfilling and inspired life - Out Loud & On Purpose!

Terms and conditions of Sister-Coach Services are available upon purchase.  If considering purchase and would like details of Sister-Coach Agreement, please feel free to request a copy at HeyLOLA@RERC.ME.

Event/Workshop Refund Policy

All LOLA Labor Of Love Academy events/event purchases are transferrable but non-refundable.  The registrant can choose another equivalent event/workshop to attend; or she may invite another person to substitute in her place at the event/workshop at any time with no additional charge.  

Celebrations & Retreats Refund Policy

All LOLA Labor Of Love Academy Celebrations and/or Retreats, including those which may be co-hosted by any of its affiliate organizations, require a 10% non-refundable deposit.  Upon completing the preliminary information and being accepted, payment can be made in full or a payment plan may be offered.  In either scenario, all  remaining balance(s) are due 14 days prior to the commencement of the retreat.  If for any reason, you are unable to attend, the remaining fees paid are transferrable as follows:  

90% Transfer of funds for cancellations requested 90+ days before event.

50% Transfer of funds for cancellations requested 30-59 days before event. 

10%  Transfer of funds for cancellations requested 15-29 days before event.

0% Transfer of funds for cancellations requested 0-14 days before event.

Additional terms and conditions of Celebrations & Retreats are available upon purchase or request at Hey@RERC.ME.